Nighthawk XR 500 slow wifi speeds

[JohnWalkden]

I have an XR 500.

The modem is the virgin V3.

The app speeds im geting are 376  download & 36.96 upload.

When i run a wifi speed checker i get download 22 & upload 32.

Ive changed he channel to 11.

What else can i do, pse keep it simple as im no expert.

Ta

John

[Netduma-Fraser]

Are you using Smart Connect? If so disable this and connect to the 5GHz network instead, do you get faster speeds this way?

[JohnWalkden]

I changed from smart and it seemed ok, it seems it not to be sending out a WiFi signal. Although the speed test through the app is good.
CO fused.

[Netduma-Fraser]

What do you mean by it's not sending out a signal?