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Nighthawk XR 500 slow wifi speeds

JohnWalkden
Aspirant

Nighthawk XR 500 slow wifi speeds

I have an XR 500.

 

The modem is the virgin V3.

 

The app speeds im geting are 376  download & 36.96 upload.

 

When i run a wifi speed checker i get download 22 & upload 32.

 

Ive changed he channel to 11.

 

What else can i do, pse keep it simple as im no expert.

 

Ta

 

John

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 4
Netduma-Fraser
NetDuma Partner

Re: Nighthawk XR 500 slow wifi speeds

Are you using Smart Connect? If so disable this and connect to the 5GHz network instead, do you get faster speeds this way?
Message 2 of 4
JohnWalkden
Aspirant

Re: Nighthawk XR 500 slow wifi speeds

I changed from smart and it seemed ok, it seems it not to be sending out a WiFi signal. Although the speed test through the app is good.
CO fused.
Message 3 of 4
Netduma-Fraser
NetDuma Partner

Re: Nighthawk XR 500 slow wifi speeds

What do you mean by it's not sending out a signal?
Message 4 of 4
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