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ndg317's avatar
ndg317
Aspirant
Oct 29, 2019

Teredo ip address/NAT type unavailable xr500

When I use strictly wifi, my Xbox One X, after awhile of game play, keeps telling me that my NAT type is unavailable and then the teredo ip address pops up. What I've read from xbox support is that my ip address and the WAN address don't match on my xr500. My WAN address is supposed to be public and it's set to private. Can I switch my WAN to what it says on the "what is my ip address" site? Or how to I make my ip address public? I have a gig download speed and play hardwired, but I get a better connection to the Call Of Duty servers using wifi. Thank you!

15 Replies

  • Under Settings > Advanced Settings > IPv6 on your router, what is IPv6 set to? I think this might be an issue with IPv6.

    • ndg317's avatar
      ndg317
      Aspirant
      IPv6 is turned off. I had it on when I first setup my router, but I read somewhere that having IPv6(I believe I had it set to auto detect) was giving me the teredo issues.
    • ndg317's avatar
      ndg317
      Aspirant
      Also, teredo ip address or NAT type unavailable has haunted me every since I bought my xr500. During my initial setup, in geo-filter, I added my Xbox One X, but after gaming for awhile teredo ip address popped up. I realized that, in geo-filter, I had to click "spectating mode" opposed to the default "filtering mode" for concoles.
      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        That means the Geo-Filter was blocking the server that checks the NAT status but that shouldn't actually affect your connection at all. When you get the message does it stop you playing or prevent you connecting to people etc or is it just a message?