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HammerSludge's avatar
HammerSludge
Aspirant
Feb 04, 2022
Solved

XR1000 - OPEN NAT NOT WORKING

Hi,

Need serious help on changing NAT type to OPEN. 

 

My network provider gave me router, in that i enabled UPnp, and added a entry for port forwarding. and as last step changing my IP to static. ie (192.XXX.X.X). My NAT Type was OPEN and worked like charm.

 

Got this new XR1000, Connected the XR router and the ISP router. Tried the same process by enabling UPnP, adding port forward entry, and my ipv4 addess was starting in 10 series. so updated my static ip address to (10.0.0.50). Not at all WORKING.

 

Tried various methods, 

1. Reset my ISP routers to default and Kept the port forwarding configurations in XR1000. -> NOT WORKING

2. Directly connected my PC with ISP router, and did all the port forwarding configurations. -> Working. (Without using XR1000)

3. Again tried connecting with XR1000, and did all the port forwarding stuffs -> Not working

 

Please help!!

  • I can't see the images you've attached as they're not yet moderated I'm afraid.

     

    What's the exact make and model of your ISP router/modem?

     

    What I would suggest doing would be to remove your port forwarding rules, then put the XRs WAN IP in the ISP router/modem's DMZ. Then, make sure that IP is reserved for the XR in the ISP router/modem's LAN settings, this will ensure it doesn't change again in future.

     

    After that, your NAT should be open.

12 Replies

  • I can't see the images you've attached as they're not yet moderated I'm afraid.

     

    What's the exact make and model of your ISP router/modem?

     

    What I would suggest doing would be to remove your port forwarding rules, then put the XRs WAN IP in the ISP router/modem's DMZ. Then, make sure that IP is reserved for the XR in the ISP router/modem's LAN settings, this will ensure it doesn't change again in future.

     

    After that, your NAT should be open.

    • HammerSludge's avatar
      HammerSludge
      Aspirant

      Thank you so much. It worked!!

       

      Another query. Whenever i restart my XR1000, the duma os is not working. it says "Duma OS not loaded". I will have to factory reset the router, and do all those initial setup again, then only the duma OS loads. Currenly Im in this verson "1.0.0.58_1.0.44". This happen everytime. Any fix for that?

      • Netduma-Liam's avatar
        Netduma-Liam
        NetDuma Partner

        Awesome, no problem!

         

        How long approximately are you waiting after the reboot before accessing the interface? I'd suggest leaving it a good few minutes otherwise you would definitely expect to see the 'DumaOS has not loaded yet' splash page.