NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR500 - What's Going On???
Why these things,
Using the iOS Nighthawk up I tag all of my devices with tye type (i.e. Network, NAS, etc.). Then, they all go back to showing the first letter of the first and second word (i.e. Nvidia Shield TV shows up as NS).
Why does my Orbi in AP mode keep getting a different IP everytime the XR500 is rebooted. I have it set to DHCP (as things go awry if I set it to static in AP mode) but this does not happen with my Asus router as the Orbi in AP kepts its IP on reboots? And, the IP is sometimes weird such that it will list the IP (i.e. 192.168.0.8 and sometimes another one that's always 192.168.1.250 and it could be with the Orbi router and/or Orbi satellites where it includes this second IP).
Why do the LAN ports not correspond to their numbers. I'm using Lan Port 1 and 2, as labeled on the back of the router, but this translates to Port 3 and 4 in the router software?
The DDNS is garbage. I connect remotely and I barely get some, if any, response making the web GUI basically unuseable. The Show Status test reports okay but the GUI doesn't work because the response isn't there?
Not to impressed coming from an Asus router that worked without such flaws.
8 Replies
Regarding the LAN ports not corresponding with their proper numbers: This was an issue with the first batch of XR500s. If you bought it recently they will replace it.
Regarding DCHP reservation not working correctly: Can you take a screenshot of your DCHP settings so that I can try and figure out what's happening there?
The web GUI is known to have issues with Chrome, so if you can, try using another browser.
So, I returned the XR500 for another one and it's the same stupid issue with the LAN ports lining up from a hardware perspective. On the back next the WAN port it starts with 1 to 4 and front lights up corresponding to this but the software shows I'm using Lan 3 and Lan 4 when I'm plugged into Lan 1 and Lan 2 on the back of the router.
It's hilarious how Netgear can have this faulty QA'd hardware still in the hands of retailer. What's even funnier is the Exec page on the Netgear side with all of these folks probably taking some nice pay while they don't care whatsoever about the customer complaints/issues. Their new RAX series routers are a joke as well. They release routers with hardware specs that are phenomenal because that's the easiest thing to do but the hard part is writing a proper GUI for this hardware instead of just taking the junk GUI they've been using for years now.
Anyways, back to my Lan ports not lining up - guess ths junk is going back indefinitely. Don't know why I bothered.
Don't be bothered by it. Its been a known issue since day one. Sounds like your local stock or where ever you got the 2nd unit from has the initial released units and hasn't made it to the 2nd set that were fixed. If the unit is working then you'll be fine.
migsta wrote:
So, I returned the XR500 for another one and it's the same stupid issue with the LAN ports lining up from a hardware perspective. On the back next the WAN port it starts with 1 to 4 and front lights up corresponding to this but the software shows I'm using Lan 3 and Lan 4 when I'm plugged into Lan 1 and Lan 2 on the back of the router.
It's hilarious how Netgear can have this faulty QA'd hardware still in the hands of retailer. What's even funnier is the Exec page on the Netgear side with all of these folks probably taking some nice pay while they don't care whatsoever about the customer complaints/issues. Their new RAX series routers are a joke as well. They release routers with hardware specs that are phenomenal because that's the easiest thing to do but the hard part is writing a proper GUI for this hardware instead of just taking the junk GUI they've been using for years now.
Anyways, back to my Lan ports not lining up - guess ths junk is going back indefinitely. Don't know why I bothered.
The 192.168.1. 250 is a default IP address that the RBS sets for satellites that are not connected correctly to the RBR. This is not a issue with the XR router rather the RBS not being corrrectly synced to the Orbi in AP mode.
