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Forum Discussion
PG1211
Jan 09, 2021Aspirant
XR500 Wifi Randomly Stopped and will not reconnect
I randomly had all wifi devices go offline. I looked an in the Device manager only deviced wired (my PC) works. No settings have changed. All wifi devices show offline as there is no wifi signal. When trying to connect to the wifi, devices are unable to find the network. I did a factory reset and that also didn't fix the issue. Firmware is up to date.
9 Replies
- No1MportntLuminary
Is your PC the only wired device on your network? If other wired devices are attached do they not work?
- PG1211Aspirant
I also tried plugging another router into the XR and a gaming system. Those both show and work fine as well. Just everything wifi doesn't. I can use everything on wifi through the other router but obviously I don't want to set up things on another network for 30 devices.
- No1MportntLuminary
Did your firmware get updated? What version of firmware are you running?
Sounds like there may be a hardware failure with the wireless module in the router.