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Forum Discussion
mnjk
Jul 13, 2018Guide
XR500, ran smooth for months now some devices will not connect to internet
XR500 with V2.3.2.22 firmware. Was working well for 4 months. Now some devices connect but have no internet (google pixel phone, iphones, amazon dot). The devices doing this do it intermittantly. It's been this way for a few weeks now. Please help! Thanks
8 Replies
- mnjkGuide
It looks like it is the 5Ghz band going in and out of internet connection. When I am in Dumas device manager. the 5Ghz wifi dot connected to the router has a little slash across it that I think indicates "no internet". Hardware issue? Can I get a replacement quickly?
- mnjkGuide
Tried changing the 5Ghz channel. Did not work
- Netduma-FraserNetDuma PartnerDid you change DNS as suggested?
- Netduma-FraserNetDuma PartnerTry changing the DNS in Internet Setup and see if that resolves it. Is it only on WiFi devices?