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Matt6023's avatar
Matt6023
Aspirant
Aug 08, 2021

Xr1000 orange light on lan

I cant get my router to connect to the internet, it has a solid orange light on for dsl, i have tried factory reset, resetting the modem its connected to and i cant access the router online to check for firmware but last i checked it was up to date

14 Replies

    • Matt6023's avatar
      Matt6023
      Aspirant
      Aug 08, 2021
      It is the one that my isp gave me,
      Openreach bt,
      United kingdom
      • plemans's avatar
        plemans
        Guru - Experienced User
        Aug 08, 2021

        which one did the ISP give you? the label should have the model number. 

        Its more than likely a modem/router combo device. And it causes a double nat.  

        https://kb.netgear.com/30186/What-is-Double-NAT

         

        Options? (only use 1)

        1. put the netgears IP address into the ISP device's DMZ

        2. put the ISP's device into modem only/passthrough mode

        3. put the netgear in access point mode (half ruins the point of a gaming router)