Xr500 router, only a amber power light is on

[Adamr777]

Can’t get access to my xr500 router, as the only light that comes on is a amber power light.

Iv tried all sorts of factory resetting nothing has worked so far.

[plemans]

sounds like you might have a corrupt firmware issue. 

You can try recoving it with tftp or nmrpflash.  

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

[Netduma-Fraser]

As above, would recommend reinstalling the firmware with TFTP

[Adamr777]

Did it step by step a few times and it said succseful, the router amber light changed to a solid white light for about five seconds and then went back to amber, the same as before

---

@plemans wrote:

sounds like you might have a corrupt firmware issue. 

You can try recoving it with tftp or nmrpflash.  

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

---

  😞

[Netduma-Liam]

Which firmware is it that you're reinstalling? What's the version number?

[Adamr777]

V2.3.2.114.img

[plemans]

Have you tried using an older version of the firmware? 

[Netduma-Fraser]

As above, try an older firmware, would also be good to do another factory reset once you've completed the TFTP transfer and waited a few minutes.