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ping assist not working warzone

jose13lilt
Tutor

ping assist not working warzone

I have the xr500 with version 2.3.2.114-DumaOS3.0.203, I follow the guide https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/What-is-Ping-Assist/mp/1698092#M7863 and It does not work for me, without the filter activated it looks for lobbys in 40-50ms with the filter activated as the guide says lobbys of 90-170ms
If someone knows an optimal configuration for Spain and the game warzone would help me a lot.

Thank you.

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 48
Netduma-Fraser
NetDuma Partner

Re: ping assist not working warzone

I can't see the guide unfortunately but can you provide a screenshot of the entire Geo-Filter of what you see when you're in a game please?
Message 2 of 48
jose13lilt
Tutor

Re: ping assist not working warzone

The guide indicates that you have to put the geo filter in the ocean with the minimum range to prioritize only by ping and not by distance, but it does not work for me, and when I do it with a geographic filter it is not that it improves me, I feel my latency the same, I have 1gb of download 1gb of uploadCaptura de pantalla 2021-03-07 144050.jpg

Message 3 of 48
jose13lilt
Tutor

Re: ping assist not working warzone

 

w0pp@jose13lilt wrote:

The guide indicates that you have to put the geo filter in the ocean with the minimum range to prioritize only by ping and not by distance, but it does not work for me, and when I do it with a geographic filter it is not that it improves me, I feel my latency the same, I have 1gb of download 1gb of upload

https://ibb.co/bz0w0pp


Captura de pantalla 2021-03-07 144050.jpg


Captura de pantalla 2021-03-07 144050.jpg


 

Message 4 of 48
Netduma-Fraser
NetDuma Partner

Re: ping assist not working warzone

That screenshot shows it has got the server in Spain via Ping Assist, what does the Geo-Filter say the ping to that server is?
Message 5 of 48
jose13lilt
Tutor

Re: ping assist not working warzone

here is the capture

 

https://ibb.co/Y2sMX5L

Message 6 of 48
Netduma-Fraser
NetDuma Partner

Re: ping assist not working warzone

That looks like a great ping, is that what the Geo-Filter said you got? If so it seems like it was working very well
Message 7 of 48
jose13lilt
Tutor

Re: ping assist not working warzone

the heatmap says that I have that ping, if I restrict the zone as I show you, the ping I have in the game is 80-120
https://ibb.co/F3R5GpL

I don't have the ping that the heatmap says, I don't know why, but if I deactivate the geo filter I have ping of 40-60ms

Message 8 of 48
Netduma-Fraser
NetDuma Partner

Re: ping assist not working warzone

Auto Ping should ping the server you're in on the Geo-Filter, if you scroll down you should then be able to see it. I'm really interested to know what the Geo-Filter says because if it is a lot lower then it indicates the server is under heavy load and would be best to force another that may perform better.
Message 9 of 48
jose13lilt
Tutor

Re: ping assist not working warzone

https://ibb.co/pPyt51M


@Netduma-Fraser wrote:
Auto Ping should ping the server you're in on the Geo-Filter, if you scroll down you should then be able to see it. I'm really interested to know what the Geo-Filter says because if it is a lot lower then it indicates the server is under heavy load and would be best to force another that may perform better.

 

Message 10 of 48
Netduma-Fraser
NetDuma Partner

Re: ping assist not working warzone

Okay that's really good so it sounds like the server itself, turn Ping Assist to 0 and move your home location and radius to try and force some other servers in Europe.
Message 11 of 48
jose13lilt
Tutor

Re: ping assist not working warzone

https://ibb.co/7gVm8VL

 

I have put it like this, but I get lobbies of 80 ms

Message 12 of 48
Netduma-Fraser
NetDuma Partner

Re: ping assist not working warzone

Move it more over to the right excluding the UK/Top of France and reduce the radius to 750km
Message 13 of 48
jose13lilt
Tutor

Re: ping assist not working warzone

in this way it keeps looking for a game infinitely, restart the game, so the configuration remains
https://ibb.co/sb6sVz1

Message 14 of 48
Netduma-Fraser
NetDuma Partner

Re: ping assist not working warzone

Turn off the game/quit the game completely then try this area by drawing a polygon then wait 2 minutes and boot it up. It does look like it is working correctly from the screenshot

Message 15 of 48
jose13lilt
Tutor

Re: ping assist not working warzone

He searches for me infinitely, you cannot find me games

 

https://ibb.co/YNgXjZS

Message 16 of 48
Netduma-Liam
NetDuma Partner

Re: ping assist not working warzone

You'll need to have filtering mode enabled for Fraser's suggestion to work for you, please toggle that and search again!

Message 17 of 48
jose13lilt
Tutor

Re: ping assist not working warzone

was activated, deactivated it to be able to play

Message 18 of 48
jose13lilt
Tutor

Re: ping assist not working warzone

How do I get the beta version of dumaos for my xr500?

Message 19 of 48
jose13lilt
Tutor

Re: ping assist not working warzone

I also can't get open nat in warzone, in cod cold war yes, but not in warzone

Message 20 of 48
Netduma-Liam
NetDuma Partner

Re: ping assist not working warzone

Could you please remove your device from Geo-filter, go to Device manager and click on your PC then change it's device type to Playstation, then re-add the device to Geo-filter.

 

You can find beta versions of DumaOS in this sub-forum: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/bd-p/en-home-beta-npg-duma

 

It's odd that you'd get an Open NAT in Cold war but not Warzone, do you also experience this with Geo-filter disabled? Is it having any affect on your matchmaking? 

Message 21 of 48
jose13lilt
Tutor

Re: ping assist not working warzone

no, it has no effect, what I put the device as playstation I already did, I emptied the cloud, what I am trying is to search for game and block the server one by one, but it seems that they are infinite, I have a huge list of dedicated servers in france blocked but they keep appearing, giving 70 ms,
What I don't understand is that in dumaos it tells me that it gives 23ms but in options game -> account gives 70-98ms at least 60ms

https://ibb.co/jL0bG0c
https://ibb.co/9WCLYDs
https://ibb.co/mTwwspv
https://ibb.co/3TQNhGx

Message 22 of 48
Netduma-Fraser
NetDuma Partner

Re: ping assist not working warzone

You have too many options enabled to get an open NAT which can actually achieve the opposite affect. Remove the port forwarding rules and the DMZ, just leave the NAT option as open. The ping in game includes things like processing delay, if it is much higher then it indicates the server may be under load and trying to get other servers may be beneficial.
Message 23 of 48
jose13lilt
Tutor

Re: ping assist not working warzone

It only finds me in France and that's it, I can't lower the ping, before with the isp router I had better ping,

I will try what you tell me about the nat and tell you if it works for me

Message 24 of 48
jose13lilt
Tutor

Re: ping assist not working warzone

I got my nat to be open, but I can't get a good configuration to improve my latency, I'm beginning to think that I didn't do well to buy the xr500, because apart from the geo filter I don't see any use for it, with the isp router from time to time in when I was starting at 35ms, that's why I got this router,
So that it always connects to that server, if I restrict the area to Spain where the server that gives me 11ms is, it never finds a game, I don't know what else to try, because on top of that, having the geo filter activated taking Spain and part of a large part of France I get games minimum 70ms and maximum 120ms,
but the SBMM breaks and finds me games twice my level

https://ibb.co/mbmWKFH
https://ibb.co/d7CkY5q
https://ibb.co/wgnVk32

Message 25 of 48
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