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NetGear Nighthawk. AX8, AX6000, 8-Stream wifi router, RAX80 requires daily restart

SS1374
Aspirant

NetGear Nighthawk. AX8, AX6000, 8-Stream wifi router, RAX80 requires daily restart

Greetings from MI

I am in need of advice;

I am having almost daily issues with no internet available.  It requires a restart every day, or other day.

Very frustrating.

The unit is 85 days "old", has current fw, and we primarily use the 2.4 connection.

It is used in a larger home. 14 connected devices (at this time). Tv's, smart phones, IPads and lap-tops.

We primary sit perhaps 20 feet from router (one glass door).

When it is connected (as in right now) it works just fine, as expected.

Today I received the "Your Tec support expires in 5 days" email (from NetGear)  and are attempting to solve my issues. The unit was bought from Best Buy with a 2 year warranty, and that appears where it is headed.

Any thoughts and suggestions are appreciated.

 

S

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 1 of 3
Retired_Member
Not applicable

Re: NetGear Nighthawk. AX8, AX6000, 8-Stream wifi router, RAX80 requires daily restart

Your issues with the router are similar to with my XR700. Your issues with Netgear Support are similar as well. Check this out:

https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/XR700-DHCP-and-WiFi-disconnecting/m-p/...

I think everyone with this issue should describe Netgear's lack of support here:

https://edelson.com/contact/
Message 2 of 3
SS1374
Aspirant

Re: NetGear Nighthawk. AX8, AX6000, 8-Stream wifi router, RAX80 requires daily restart

Thank You for the link and for taking time to post!

I am climibing a steep learning curve, and will report my progress!

 

S

Message 3 of 3
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