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Forum Discussion

Fozzy86's avatar
Fozzy86
Aspirant
Jul 27, 2020

Netgear Premier cancellation?

Is there any way I can view or cancel my netgear premier membership? I have no access to any information about it other than my monthly charge on my credit card.

7 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jul 30, 2020

    Hi Fozzy86, 

     

    Please contact our Customer Care at customer.service@netgear.com regarding Premier membership inquiries. 

     

    Christian 

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Aug 12, 2020

        Hi Fozzy86, 

         

        Please provide me with the following info in a private message and I can assist with forwarding it to the team. 

         

        Name:

        Email:

        Phone:

        Preferred Contact Time: (Including timezone)

         

        Thanks,

        Christian 

  • GTR35's avatar
    GTR35
    Aspirant
    Sep 09, 2020

    Hello,

     

    Anyone have any luck cancelling the Premiere Beta membership?  I have emailed almost daily, to two different email address but have not gotten any responses.  I tried calling as well, but after waiting for hours on hold, I gave up. Any advice?  I just want to cancel the membership and get rid of this router.

     

    Thanks!

     

    Rod