NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

pjackel's avatar
pjackel
Tutor
Jun 23, 2020
Solved

Using SmartConnect on Nighthawk RAX80

In re using SmartConnect on the Nighthawk RAX80: If the original name of my 5G network is not the same as that of my 2G network, will devices that are already "attached" to the original 5G network automatically remain attached to the router when activating SmartConnect overwrites the name of the 5G network? (The password on both the 2G and 5G networks are identical.)  TIA!

  • No.

    If you're original name was***** for the 2g and ******5g  for the 5g and you turned on smart connect and it just went to ***** that was the name of the 2g

    then you'd need to go into the devices connected to the 5g and reassociate them to the new ssid. 

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    No.

    If you're original name was***** for the 2g and ******5g  for the 5g and you turned on smart connect and it just went to ***** that was the name of the 2g

    then you'd need to go into the devices connected to the 5g and reassociate them to the new ssid. 

    • pjackel's avatar
      pjackel
      Tutor

      Thanks for the clarification. When this router works as it's advertised to, there is nothing better. We've seen faster speeds than those with any of our previous routers. Unfortunately, I have also never had more difficulty configuring a router so that it does work properly. I have had to reset to factory settings and start from scratch at least three times in less than two weeks. I appreciate your help!

      • plemans's avatar
        plemans
        Guru - Experienced User

        What firmware were/are you on? 

        I know the RAX devices get frequent updates and sometimes old settings cause issues. That's where the reset helps out. 

        Reason why is these devices were so new when they were released that the wireless AX spec wasn't even finalized at that time.