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5G Stopped appearing on my devices as an available network. 5g Light on router is lit.
My R7000 has stopped broadcasting the 5g network on all my 5g capable devices. 5g Light on router is lit solidly ( not blinking) but network is no where to be found to connect to. I noticed this with...
Thank you very much!!! Worked like a charm nd I am now back up and running thanks to you!!!!
Greetings,
Reboot button is located on the Advanced tab, not Basic. Typo, my mistake. What you did achieved the same effect. No need to wait in between restarts. Nothing is gained waiting 30 min.
So. The next step. Do not use Genie, use a web browser and log directly into the router.
Log into Router > ADVANCED > Administration > Backup Settings
Press the [Erase] button.... don't worry, its there (grin)
Now perform set up and retest the 5Ghz broadcast.
did as you suggested, but now I have no wi-fi internet and can't register my router to try to set it up. By the way, I now have both 2.4ghz and 5ghz networks available, just not internetavailable
Greetings,
Sounds like you're almost there. The reset has resolved the wireless issue if both networks are now broadcasting. There is nothing to register. Use the internet Setup wizard in the GUI to detect your internet connection. This is in the top left corner (Navigation Pane).
This should automatically detect your connection. If you need more help? Please tell us who the ISP is, what type of internet connection you susbscibe to and more about the device (modem) in front of your router.
Thank you very much!!! Worked like a charm nd I am now back up and running thanks to you!!!!