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Dre1970's avatar
Dre1970
Follower
Jan 30, 2022

Having issues C7000 orange lights

Often have 2 orange lights arrow down arrow up

Cant make them stay green HELP

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Tends to indicate the modem side is searching for channels. 

    do you have a screen snip of the cable connections page and the event logs? 

     

    Check your coax for splitters, amplifiers, or signal attenuators and remove them if you do. 

    Check the link for kinks, damage, old/bad/corroded/cheap connections and replace them if you do. 

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge. In this case we  talking about a  cable modem/router and  not one of the Nighthawk WiFi Routers covered in this section.


    If you have more problems, you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Cable Modems & Routers

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.