NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Walkert20's avatar
Walkert20
Aspirant
Mar 05, 2018
Solved

New router

I have changed my routers name but when I look at selected devices. I still see a netgear37 5g. What is this? Why is there two different modems to choose from and is my password the same for both of t...
  • IrvSp's avatar
    Mar 05, 2018

    Walkert20wrote:
    I have changed my routers name but when I look at selected devices. I still see a netgear37 5g. What is this? Why is there two different modems to choose from and is my password the same for both of them?

    Not sure what you are saying?

     

    Off hand if you are seeing BOTH the old name and new name for the router, just how and where are you seeing this? What 'program'? What OS?

     

    If you see 2 different SSID's, and the one with 5G is the one you are questioning, that is the GUEST SSID I believe.

     

    Password the same? Are you using SMART CONNECT?

     

    Sort of sounds like changing the NAME of the router forced some other settings changes you didn't have before to me?