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New setup have connection but no internet Nighthawk X6 R8000
I have spent the last 3 hours trying to troubleshoot why my computer, android phone and TV all show connected but have no internet. I am not a techy but I followed the steps I believe. Is there any...
- Symptom: no internet connection for connected wireless devices (wired fine)
How I fixed it myself...
Reset modem, reset router, set security setting on ONE bandwidth from WPA to none.
Tested connection and it worked.
Put the security WPA BACK on and everything still worked. Netgear support never tried that with me after an hour on the phone.
So I have a similar problem...
Connection setup = ISP modem to R8000 router to wired laptop, AND wireless ipad
Internet access thru router via modem is confirmed on the wired laptop by connections to exernal web pages
Wireless connection is ON and confirmed on the wireless ipad ==> able to connect to the router Genie
Internet access cannot be secured on the wireless ipad despite being connected to the router
I spent an hour on the phone with NetGear support desk and ending having the reset the router...
Multiple resets on the router and the modem...
The firmware is up to date.
Unable to get an internet connection - did the update of 1.0.3.36_1.1.25 and the connection was very intermittant but now I get nothing. Reboots to no avail. Hard reboot with the help of netgear's tech help, but when that did not work, they told me I was no longer in warranty and could pay to have further assistance. I have tried the auto detect through Netgear Genie... nothing. looking for any articles to try....