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New setup have connection but no internet Nighthawk X6 R8000
I have spent the last 3 hours trying to troubleshoot why my computer, android phone and TV all show connected but have no internet. I am not a techy but I followed the steps I believe. Is there any...
- Symptom: no internet connection for connected wireless devices (wired fine)
How I fixed it myself...
Reset modem, reset router, set security setting on ONE bandwidth from WPA to none.
Tested connection and it worked.
Put the security WPA BACK on and everything still worked. Netgear support never tried that with me after an hour on the phone.
Unable to get an internet connection - did the update of 1.0.3.36_1.1.25 for my R8000 and the connection was very intermittant but now I get nothing. Reboots to no avail. Hard reboot with the help of netgear's tech help, but when that did not work, they told me I was no longer in warranty and could pay to have further assistance. I have tried the auto detect through Netgear Genie... nothing. looking for any articles to try....
I upgraded today 5/8/2017 and I have the same problem 2.4 works fine but the 5g says no internet connection.
The version is V1.0.3.36_1.1.25
pdj524 wrote:...2.4 works fine but the 5g says no internet connection.
What is telling you that there is no connection? The router? A wifi client?
Have you been through the steps described in the solution here?
PS You have joined in on an older discussion so there's a chance that the official support team will be too busy following new stuff to find your message. It is usually better to start your own fresh discussion if you want their attention.
