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Forum Discussion
walkl1
Feb 23, 2017Aspirant
New setup have connection but no internet Nighthawk X6 R8000
I have spent the last 3 hours trying to troubleshoot why my computer, android phone and TV all show connected but have no internet. I am not a techy but I followed the steps I believe. Is there any...
- Apr 16, 2017Symptom: no internet connection for connected wireless devices (wired fine)
How I fixed it myself...
Reset modem, reset router, set security setting on ONE bandwidth from WPA to none.
Tested connection and it worked.
Put the security WPA BACK on and everything still worked. Netgear support never tried that with me after an hour on the phone.
pdj524
May 08, 2017Aspirant
I upgraded today 5/8/2017 and I have the same problem 2.4 works fine but the 5g says no internet connection.
The version is V1.0.3.36_1.1.25
michaelkenward
May 08, 2017Guru - Experienced User
pdj524 wrote:...2.4 works fine but the 5g says no internet connection.
What is telling you that there is no connection? The router? A wifi client?
Have you been through the steps described in the solution here?
PS You have joined in on an older discussion so there's a chance that the official support team will be too busy following new stuff to find your message. It is usually better to start your own fresh discussion if you want their attention.