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Tall-Eric's avatar
Tall-Eric
Tutor
Feb 20, 2020
Solved

Nighthawk AC2300 firmware update fails

It current has firmware version 1.3.1.26 and Nighthawk mobile app informs me an update to 1.3.1.64_10.1.36 is avaialble. I ask it to install, the app says it completes and reboots, but then I get the same prompt again.

 

What do I need to do to get the firmware update to take?

 

thanks in advance

  • plemans's avatar
    plemans
    Feb 20, 2020

    I would try manually doing the update. download the update, extract it, and then follow the manual install instructions from the manual. 

    I also recommend doing the update over a hardwired connection for the best results.

    Ac2300 isn't a speed but based upon the firmware you posted, you probably have the R7000P?

    here's where you'd get the firmware and manual. 

    https://www.netgear.com/support/product/R7000P.aspx

     

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Feb 20, 2020

    I would try manually doing the update. download the update, extract it, and then follow the manual install instructions from the manual. 

    I also recommend doing the update over a hardwired connection for the best results.

    Ac2300 isn't a speed but based upon the firmware you posted, you probably have the R7000P?

    here's where you'd get the firmware and manual. 

    https://www.netgear.com/support/product/R7000P.aspx