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Nighthawk R7000 requires constant rebooting to maintain download speeds
I have read all the posts re this router and they are not good.
I have had mine since 2014 but recently it has constantly dropped speeds from 51mbps to 0,12mbps ( Yes, that's right 0.12)
I reboot the router and I then get 51mbps for a short while and then it drops again. I thought it was the new firmware update so I reverted back to early firmwares. Made no difference. I have reset but no difference.
I am using a wired connection. I compalained initially to my ISP but tests done on using the BT modem show that 51mbps is the true speed I should get. Connect back to the nighthawk and speeds are 51mbps and then they drop alarmingly until I reboot again.
I paid well over £100 for this and it looks like I have got about 2 years use.
I cannot go on like this, so what I want to know is:
1. Is there any solution to cure this, OR
2. Is the nighthawk going into the bin. If so you can rest assured that the replacement will not be a netgear
In response to all the replies above.
I would not have posted if I had not worked through all the many suggestions in all previous posts. I have reset, rebooted, talked to it nicely but nothing has worked.
Before posting this I did a speedtest and it was 0.28 on a 51 mbps line.
I was hoping that those nice people at netgear would have figured out that there may be a problem with this router and offered some solution. Clearly not.
I have dedided on the second option in my original post ie it is going in the bin. I have bought a new router and you will not be surprised that it is not a netgear.
Thank you for all the replies. Yjis post is now ended
4 Replies
There's not enough information to determine the cause.
What's the down and up speed of your Internet connection?
Do you have one device or multiple devices connected to the R7000? If you have multiple devices, do you know whether one or more of them are congesting the link? Perhaps a large download (e.g. Windows update) or upload (e.g. iPhone backup to iCloud) is occurring.
Look at Show Statistics on the router. IIRC, it will provide the data transmission rate for all interfaces. It's an average, not instantaneous, rate, so you may have to reset the statistics to get something that reflects the current rate.
Turn off the modem for a few minutes, then turn it back up. This may reset the Internet connection to properly interface with the router.
In response to all the replies above.
I would not have posted if I had not worked through all the many suggestions in all previous posts. I have reset, rebooted, talked to it nicely but nothing has worked.
Before posting this I did a speedtest and it was 0.28 on a 51 mbps line.
I was hoping that those nice people at netgear would have figured out that there may be a problem with this router and offered some solution. Clearly not.
I have dedided on the second option in my original post ie it is going in the bin. I have bought a new router and you will not be surprised that it is not a netgear.
Thank you for all the replies. Yjis post is now ended
