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LJJones's avatar
LJJones
Aspirant
May 15, 2021

Nighthawk R7000

My router is about 4 years old.  I'v been having trouble with internet provider, but now wifi is not working the lights on the router for the 2.4 and 5 ghz are not lit up.  Just wondering how to tell if the router is dead or if its a set up issue from having to reset because of internet service.  Cost of extended support is almost what a new router would cost anyway.

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    There's a wifi on/off button. Push and hold it for 2 seconds. many times booger eaters or fur babies hit it. 

    • LJJones's avatar
      LJJones
      Aspirant

      It's turned on.  Some of the lights are on, just not the ones that indicate that the radio is working.  Thank's for the reply.  I appreciate it.  

      • wcalifas's avatar
        wcalifas
        Prodigy

        If pressing the wifi button didn't solve it maybe you can just try to do a hard reset by pressing the reset button for 30 seconds with a paper clip. It will be back to factory defaults. Let us know what happens.