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hackR's avatar
hackR
Aspirant
Apr 26, 2021

Nighthawk R7450 remote management not working, not opening port

Have a Nighthawk R7450 wifi router, firmware v1.2.0.76...

 

I can't get remote management to open the designated port on the router...I check the box for remote management, enter the port 35353, for everyone and saved it...when i use the external ip address (not connected to the router's wifi; i.e. remote access thru another network - in this case, both my car and cellphone networks) it times out b/c the port is closed...after the time out, i went to canyouseeme.org on the router's network and checked the port i setup for remote management; 35353...it says it is closed and not open...

 

I am able to remotely access the router thru the Nighthawk android app...this works fine...i have also opened up ports on the router via the router's interface at 192.168.1.1 for my security sytem's recorder...access to the recorder is fine remotely...so i know port forwarding works...likewise, canyouseeme.org shows the recorder's ports as open...

 

i would assume the Nighthawk app likely opens a port to work - but i don't know which one...and/or whether you can't directly access the router remotely if you have the app installed?...or i need to use the same port number as the app?...or something else is just plain wrong...

 

I have searched for the answer to this, to no avail...thanks, in advance...R

 

 

 

 

 

3 Replies

  • antinode's avatar
    antinode
    Guru
    Apr 27, 2021

    > Have a Nighthawk R7450 wifi router, firmware v1.2.0.76...

     

       Connected to what?

     

    > [...] when i use the external ip address [...]

     

       Does that (unspecified) "the external ip address" match the IP
    address of the router's WAN/Internet interface?

     

          ADVANCED > ADVANCED Home : Internet Port : Internet IP Address

     

    > [...] it times out b/c the port is closed... [...]

     

       "it"?

     

       _Which_ "the port"?  Are you using "https://" or "http://"?

    • hackR's avatar
      hackR
      Aspirant
      Apr 28, 2021

      connected to: Spectrum cable modem via ethernet cat 6 cable...

       

      external ip address: the external WAN ip address - verified with canyouseeme.org...not the 192.168.1.1 internal address...

       

      it times out: the request to the external address/port combo entered into the browser to access the router remotely...

       

      https or http: https...the remote management router screen defaults to https..and i used that, along with the port 35353...

       

       

      • antinode's avatar
        antinode
        Guru
        Apr 28, 2021

        > connected to: Spectrum cable modem via ethernet cat 6 cable...

         

           "Spectrum cable modem" is not a useful description of anything

        Maker?  Model number?  Is it actually a modem, or is it a modem+router?

         

        > external ip address: the external WAN ip address - verified with
        > canyouseeme.org...not the 192.168.1.1 internal address...

         

           Too vague to be useful.  Are you trying to say that the address you
        get from canyouseeme.org is a public address, or that the actual
        WAN/Internet address of the router matches that address, or what?

         

        > [...] the remote management router screen defaults to https [...]

         

           Only "https://" should work remotely, not "http://".

         

           If you're actually doing things correctly (which is not clear), and a
        time-out is all you can get, then you might try loading a
        different/older firmware version.