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Nighthawk X6S R8000P AC4000 USB Disk no more available since upgrade to 1.4.0.10_1.2.14

Erikrm
Guide

Nighthawk X6S R8000P AC4000 USB Disk no more available since upgrade to 1.4.0.10_1.2.14

Hello,

Since the last firmware upgrade I made 3 days ago to firmware version 1.4.0.10_1.2.14 the external USB disk is no more available/shown in the ReadySHARE Storage interface.

The external USB disk worked perfectly before, I used it for Windows backups and file archive.

 

It is a Western Digital MyBook 8TB, connected to the USB 3 port of the router.

The computer is a Windows 10 Pro.

 

Am I the only one with this issue?

Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 1 of 7

Accepted Solutions
Erikrm
Guide

Re: Nighthawk X6S R8000P AC4000 USB Disk no more available since upgrade to 1.4.0.10_1.2.14

Hello,

 

Netgear finally made a new firmware that is working just perfectly!

All previous issues have been solved.

 

Firmware Version V1.4.1.24_1.2.20

GUI Language Version V1.4.1.24_2.1.46.1

 

Very good, but next time please make more tests before releasing new firmware versions.

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Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 7 of 7

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Erikrm
Guide

Re: Nighthawk X6S R8000P AC4000 USB Disk no more available since upgrade to 1.4.0.10_1.2.14

Hello again,

 

The only I found so far, has been to downgrade to the previous firmware version 1.3.0.10_1.2.2 and the external USB disk is working fine again.

 

I hope Netgear will make corrections with a new and better firmware update.

Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 2 of 7
bmzero
Aspirant

Re: Nighthawk X6S R8000P AC4000 USB Disk no more available since upgrade to 1.4.0.10_1.2.14

Same issue for me. My USB drive is a 8TB My Book.

Downgrading the firmware fixed the issue for me as well.

Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 3 of 7
Erikrm
Guide

Re: Nighthawk X6S R8000P AC4000 USB Disk no more available since upgrade to 1.4.0.10_1.2.14

Hello bmzero,

 

Do you use the Access Control on the router?

If yes, did you have issues with this function you too? (I created another discussion about that)

 

I hope Netgear will soon find a solution for those issues.

Message 4 of 7
bmzero
Aspirant

Re: Nighthawk X6S R8000P AC4000 USB Disk no more available since upgrade to 1.4.0.10_1.2.14

I do not. For my needs, the older firmware should be fine. I'll try the next one that comes out. Good luck with your issues.

Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 5 of 7
askeddie
Tutor

Re: Nighthawk X6S R8000P AC4000 USB Disk no more available since upgrade to 1.4.0.10_1.2.14

I have the same issue when attempting to use my WD EasyStore 8TB external drive with my R7900P/Nighthawk X6S. It will not connect/acknowledge that a USB disk has been connected to the router's USB port.  This occurred after upgrading to firmware version 1.4.0.10_1.2.14.

Model: R7900P|Nighthawk X6S Smart WiFi Router with MU-MIMO
Message 6 of 7
Erikrm
Guide

Re: Nighthawk X6S R8000P AC4000 USB Disk no more available since upgrade to 1.4.0.10_1.2.14

Hello,

 

Netgear finally made a new firmware that is working just perfectly!

All previous issues have been solved.

 

Firmware Version V1.4.1.24_1.2.20

GUI Language Version V1.4.1.24_2.1.46.1

 

Very good, but next time please make more tests before releasing new firmware versions.

Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 7 of 7
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