NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

HikingPlane0's avatar
HikingPlane0
Aspirant
Apr 06, 2020
Solved

Nighthawk r7000 slow wifi and even slower ethernet

Hello, I recently bought gigabit ethernet for comcast xfinity, and my motorola mb8600 pulls a steady 500 mbps download when running a speed test directly connected to it, but its a single port modem. When I run the speed test on the same pc hardwired to the r7000 router, I get about 130 mbps download and when I connect on my phone via wifi right in front of the modem I get about 300 mbps download. I have rolled back my firmware to v1.09.42 and I cannot roll back any farther (I assume it is because I bought it in 2019, so it is a newer serial number version or something). I have also tried factory resetting the modem. Any ideas? I would really like to get my ethernet speed up first and then I can worry about the overall speed from xfinity being half what is promised.

  • plemans's avatar
    plemans
    Apr 06, 2020

    HikingPlane0 wrote:

    I just ran some speed test to get some exact results so here it is:

    PC ethernet to modem:

     

    Fast.com- 430

    Speedtest.com- 189

    xfinity.com- 507

    Speedtest app- 130

     

    PC ethernet to router:

     

    Fast.com-220
    Speedtest.com-185
    xfinity.com-530
    Speedtest app-140 

    iPhone wifi-

    speedtest app- 330
    Nighthawk app- 376
    fast.com-360


    A lot of speed testing depends on what site you're testing with. When you get >250mbps speeds, a lot of the servers need to be able to handle it. You've put that you're hitting 500mbps directly connected to the modem. You're hitting full speed on xfinity which is a good sign as it tends to be able to saturate the full speeds. 

6 Replies

  • I just ran some speed test to get some exact results so here it is:

    PC ethernet to modem:

     

    Fast.com- 430

    Speedtest.com- 189

    xfinity.com- 507

    Speedtest app- 130

     

    PC ethernet to router:

     

    Fast.com-220
    Speedtest.com-185
    xfinity.com-530
    Speedtest app-140 

    iPhone wifi-

    speedtest app- 330
    Nighthawk app- 376
    fast.com-360

    • plemans's avatar
      plemans
      Guru - Experienced User

      HikingPlane0 wrote:

      I just ran some speed test to get some exact results so here it is:

      PC ethernet to modem:

       

      Fast.com- 430

      Speedtest.com- 189

      xfinity.com- 507

      Speedtest app- 130

       

      PC ethernet to router:

       

      Fast.com-220
      Speedtest.com-185
      xfinity.com-530
      Speedtest app-140 

      iPhone wifi-

      speedtest app- 330
      Nighthawk app- 376
      fast.com-360


      A lot of speed testing depends on what site you're testing with. When you get >250mbps speeds, a lot of the servers need to be able to handle it. You've put that you're hitting 500mbps directly connected to the modem. You're hitting full speed on xfinity which is a good sign as it tends to be able to saturate the full speeds. 

      • HikingPlane0's avatar
        HikingPlane0
        Aspirant

        plemans wrote:

        HikingPlane0 wrote:

        I just ran some speed test to get some exact results so here it is:

        PC ethernet to modem:

         

        Fast.com- 430

        Speedtest.com- 189

        xfinity.com- 507

        Speedtest app- 130

         

        PC ethernet to router:

         

        Fast.com-220
        Speedtest.com-185
        xfinity.com-530
        Speedtest app-140 

        iPhone wifi-

        speedtest app- 330
        Nighthawk app- 376
        fast.com-360


        A lot of speed testing depends on what site you're testing with. When you get >250mbps speeds, a lot of the servers need to be able to handle it. You've put that you're hitting 500mbps directly connected to the modem. You're hitting full speed on xfinity which is a good sign as it tends to be able to saturate the full speeds. 


        So what should I do?

  • You say you rolled back to v1.09.42. Which version of firmware was on the router when you bought it? Mine was on v.64. My router was manufactured in 2019. I've never attempted a roll back and even if I did, it would only be back to the factory installed version.