R6700 I just upgraded my internet speed to 300mbps and not getting that when speedtesting

[juduking]

I have set the proper download speed in the settings on the router, it shows my new download speed at 321mbps, and the new upload speed is correct, but when I do a speed test check on my PC and my xbox, the download test shows my old speed of 100mbps. I dont understand where the bottleneck is. I have connected my modem straight to my PC and I get the proper speeds, but when I connect back up to the router it is slowed down again. Ive tried everything and Im frustrated. Any help would be appreciated. 

[juduking · Accepted solution]

I figured it out, so you can close this thread if you want. 

Problem 1: I was running all Cat5 cables, so that was the first bottleneck. I bought all cat6 cables and things are running fine for my Xbox one and PS4.

Problem 2: My lan port on my PC was 10/100 only, so I needed to buy a new ethernet card. That fixed the bottleneck to my PC along with the cat6 cable. 

All is well and working as intended now. Thank you again for the troubleshooting help. 

[duckware]

Seems like something is fast ethernet instead of Gigabit?  What does your PC say the link speed to the router is?  What does the router say the link speed is (under advanced home page, internet, show statistics)?  Are you using an ethernet cable (look at ends) with all eight pins connected?

[duckware]

"I have set the proper download speed in the settings on the router".  Maybe start over.  Perform a factory reset and change no settings.  What download speed do you get then?

[juduking]

[juduking]

Its the same as before.  Im getting about 95mbps download I should be getting over 300, while my upload speed is the new speed where it should be. 22mps. Before it was around 8mbps. Im getting a bottleneck somewhere. When I check speed test from the netgear genie, it shows the correct speed of over 300mbps, but when I do a speedtest check on the internet it shows my old speed.

[duckware]

Connect ethernet to the router from your PC and log into router.  Click on Advanced tab.  Under "Internet Port", click on "Show Statistics" button.  What is the "status" for the router port your PC is plugged into?  It should be "1000M/Full" (Gigabit).  But if you see "100M/Full" (Fast Ethernet) that is a problem.

[EzzyB]

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@duckwarewrote:

Connect ethernet to the router from your PC and log into router.  Click on Advanced tab.  Under "Internet Port", click on "Show Statistics" button.  What is the "status" for the router port your PC is plugged into?  It should be "1000M/Full" (Gigabit).  But if you see "100M/Full" (Fast Ethernet) that is a problem.

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You can also simply look at the status light for the port.  If it's white, it's Gigabit, if it's amber it's not.  (At least on the R6700 V2)

[juduking]

The light is orange and it says 1000mbps. Im going to buy a pci ethernet card and see if that fixes it. 

[juduking]

This didnt help. I performed a factory reset, disabled QoS, rebooted, configured manually, then checked my speed again and its still the same. What am I missing?

[duckware]

"The light is orange and it says 1000mbps".  That sure seems like a problem.  Orange means 100 or 10 Mbps.   The lights on the router must be white for Gbps.

Just to confirm: Remove all LAN devices from router.  Plug PC into router and a new LAN light appears.  Should be white.  Try all LAN ports.  If you only see an orange light, that is the problem.

[juduking]

When I pressed in the reset button on the back of the router, the router rebooted automatically, but QoS was still enabled. So I turned it off manually, did another factory reset, reconfigured the router again, but Im still getting the same results. 

[juduking]

I did a proper factory reset this time. ( I didnt hold the button in long enough). The light is white(gigabit) and I reconfigured the router manually, no QoS for sure this time, and here are my results. Nothing changed. 

[juduking · Accepted solution]

I figured it out, so you can close this thread if you want. 

Problem 1: I was running all Cat5 cables, so that was the first bottleneck. I bought all cat6 cables and things are running fine for my Xbox one and PS4.

Problem 2: My lan port on my PC was 10/100 only, so I needed to buy a new ethernet card. That fixed the bottleneck to my PC along with the cat6 cable. 

All is well and working as intended now. Thank you again for the troubleshooting help.