NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

gramps74's avatar
gramps74
Aspirant
Apr 01, 2021

R6900 nighthawk

So i got it off facebook no cd downloaded app to phone got that working but nothing else works no connection. Old 7 Laptop and roku tv

4 Replies

  • gramps74's avatar
    gramps74
    Aspirant
    Apr 01, 2021
    Dont see edit so i forgot to mention i have tmobile home internet. Aint been able to access router page to look there for answers. As i said previously owned router off facebook
    • gramps74's avatar
      gramps74
      Aspirant
      Apr 01, 2021
      Ok so found smartswitch in app that fixed tv but no go on laptop maybe it is 2.4? Then what?
      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User
        Apr 02, 2021

        I don't understand any of those messages.

         

        Take this one:

         

        gramps74 wrote:
        Ok so found smartswitch in app that fixed tv but no go on laptop maybe it is 2.4? Then what?

        Smartswitch? App? TV? Laptop?

         

        Are you trying to set up a second hand R6900? Do you have problems with it? If so what are they?

         

        Visit the support pages:

        Support | NETGEAR

        Feed in your model number and check the documentation for your hardware.

        That page will also have any software, firmware and drivers for your device, if they exist.

        Look for the model number on the label on the device.

        Begin with the Quick Start/Installation Guide.

        You may have done this already. I can't tell from your message.