R7000 New Firmware Version 1.0.7.10_1.2.3 HomeKit

[Stevenross]

Has anyone had an issue with this firmware and HomeKit compatibility? The first time I loaded it up it was very sluggish? I'm debating doing it again but don't want to deal with any issues?

[JamesGL · Accepted solution]

Hi Stevenross,

You have to reset the device to factory default after the update.

[JamesGL]

Hi Stevenross,

1. Which homekit you are referring?

2. Please provide more information regarding your issue.

[Stevenross]

 Apple HomeKit 

all of my devices became unresponsive and I am ended up downgrading the firmware back to Firmware Version V1.0.7.6_1.1.99 which works perfectly. 

[JamesGL · Accepted solution]

Hi Stevenross,

You have to reset the device to factory default after the update.

[JamesGL]

Hi Stevenross,

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

[Stevenross]

Hello - which device has to be restored to factory default after the update.?

[JamesGL]

Hi Stevenross,

I am referring to the R7000.