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Forum Discussion

Stevenross's avatar
Mar 19, 2017
Solved

R7000 New Firmware Version 1.0.7.10_1.2.3 HomeKit

Has anyone had an issue with this firmware and HomeKit compatibility? The first time I loaded it up it was very sluggish? I'm debating doing it again but don't want to deal with any issues?

  • Hi Stevenross,

     

    You have to reset the device to factory default after the update.

6 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi Stevenross,

     

    1. Which homekit you are referring?

    2. Please provide more information regarding your issue.

    • Stevenross's avatar
      Stevenross
      Star

       Apple HomeKit 

       

      all of my devices became unresponsive and I am ended up downgrading the firmware back to Firmware Version V1.0.7.6_1.1.99 which works perfectly. 

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired

      Hi Stevenross,

       

      You have to reset the device to factory default after the update.

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired

        Hi Stevenross,

         

        We’d greatly appreciate hearing your feedback letting us know if you need further assistance.