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Forum Discussion
chrisr1
Nov 28, 2016Initiate
R7000 keeps dropping wifi connection
Hi, I have a Netgear R7000 router which I purchased 4 months ago. Recently it has been dropping the wifi connection intermittantly which seems to be getting worse, which is really annoying when try...
- May 04, 2017
Hi Garyr51,
Try to reset the router to factory default and reconfigure it manually. Change the channel of both 2.4Ghz and 5Ghz.
Hi PChell,
If your device is D7000, I would suggest posting it under DSL modem.
https://community.netgear.com/t5/DSL-Modems-Routers/bd-p/home-dsl-modems-routers
Hi Garyr51,
Try to reset the router to factory default and reconfigure it manually. Change the channel of both 2.4Ghz and 5Ghz.
Hi PChell,
If your device is D7000, I would suggest posting it under DSL modem.
https://community.netgear.com/t5/DSL-Modems-Routers/bd-p/home-dsl-modems-routers
Hi Garyr51,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
For future reference, I was having similar issues with the router rebooting itself while downloading large files, such as iOS updates in iTunes (2 GB+ file). I tried resetting to factory settings and setting up again manually, but that didn't help. What did help for me was disabling DoS Protection, as suggested by others already. From the Advanced tab, go to Setup, WAN Setup, check the box marked "Disable Port Scan and DoS Protection" and click Apply. I'm running the latest firmware, V1.0.9.6_1.2.19. Of course, I'd like to keep the extra protection, but not at the expense of the ability to download large files! It would be great if Netgear would fix the crash.