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Forum Discussion
R7000 nighthawk not working
i recently was moving stuff around my router and accidently unplugged it i went to plug it back in and it is no longer working i only have one ethernet cable plugged in at the moment and the internet cable(modem cable idk what specially) the power indicator on the router is solid orange and has stayed like that for days and i can't seem to figure out what's wrong with it I've power cycled it and reset it multiple times. plz someone send help
3 Replies
Simms24 wrote:
the power indicator on the router is solid orange and has stayed like that for days
If you mean the power LED, that suggests a problem. It should be solid white. Have you checked that you have the correct power adapter plugged into the router?
Is this what you have tried?
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
If you can't get the reset to stick, it may be that your unplugging damaged the electronics. These devices first came out in 2014. so they are getting a bit long in the tooth. This might be an excuse to jump a generation or two and get something newer. No need to splash out loads of cash. You could even got for a refurbished device.
Just another user with time on their hands.
Solid amber power light tends to indicate a hardware or boot up failure.
You can try recovering it with tftp or nmrpflash.
Are you on Windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walkthrough using a TFTP client. Use the built-in one for Windows 10, though. The video is more of an example of how it's done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash
Here's a video of nmrpflash: https://www.youtube.com/watch?v=qxQu3wtpFYoIt is possible the power surge caused damage to the electronics as the older they get, the more fragile some of the components become over time.
