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kaliinva's avatar
kaliinva
Guide
Apr 24, 2020
Solved

R7000 reboots every 2 hours

My R7000 reboots randomly every few hours. I am unsure if this is a hardware or firmware issue.  I have completed the reboot and reload multiple times but it keeps coming back randomly.  The router is only a few months old.  Does anyone have any suggestions?

  • kaliinva's avatar
    kaliinva
    Apr 30, 2020

    Been going strong for the week.  Looks like this may be the best resolution. 

9 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 24, 2020

    1. try installing firmware version 1.0.9.42, factory reset it and manually re-install it

     

    • kaliinva's avatar
      kaliinva
      Guide
      Apr 25, 2020

      Worked for 5 hours then rebooted again.  Suggestions?

      • plemans's avatar
        plemans
        Guru - Experienced User
        Apr 25, 2020

        If its only a couple months old, I'd start an rma with netgear. Here's why

        1. your on the most stable version of the firmware

        2. you could check for hardware fixes but it might void your warranty.