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R7000 unstable after update to V1.0.11.136_10.2.120

Baker_Street
Aspirant

R7000 unstable after update to V1.0.11.136_10.2.120

Good evening all-

I have recently updated the firmware on my Nighthawk R7000 to the current download: V1.0.11.136_10.2.120 .

Now I am having to reboot the router multiple times each day!  Before the the update, I hadn't had to reboot for more than 4 months.  I need some help getting some stability in the WiFi.

The symptom is that the connection to phones, laptops, Alexa units, and Amazon Fire TV Stick will just drop.  The internet connection drops and it doesn't re-establish until I reboot the router.

Is there any thing I can do and remain at the firmware version, or do I need to roll back to an older one (is that even possible??).  I have no record of what the previous, very stable, version even was.

 

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Re: R7000 unstable after update to V1.0.11.136_10.2.120


@Baker_Street wrote:

Now I am having to reboot the router multiple times each day!  Before the the update, I hadn't had to reboot for more than 4 months.  I need some help getting some stability in the WiFi.

 


The first thing to try after you have issues with new firmware is the dreaded reset.

 

How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support

 

 

Just another user with a set of boilerplate macros.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V

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Message 2 of 7

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Re: R7000 unstable after update to V1.0.11.136_10.2.120


@Baker_Street wrote:

Now I am having to reboot the router multiple times each day!  Before the the update, I hadn't had to reboot for more than 4 months.  I need some help getting some stability in the WiFi.

 


The first thing to try after you have issues with new firmware is the dreaded reset.

 

How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support

 

 

Just another user with a set of boilerplate macros.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 7
Baker_Street
Aspirant

Re: R7000 unstable after update to V1.0.11.136_10.2.120

Thank you.  I'll give that a go and let you know after a couple of days what the result is. 🙂

 

Is there any difference between pushing the reset button and using the command under backup settings in the advanced router settings "revert to factory settings?"  I'll use the button today.

Message 3 of 7

Re: R7000 unstable after update to V1.0.11.136_10.2.120


@Baker_Street wrote:

 

Is there any difference between pushing the reset button and using the command under backup settings in the advanced router settings "revert to factory settings?"  I'll use the button today.


Not really. I find that the router settings ensures that it work. The button can be picky about the timing.

 

Just keep your eye on the router's LEDs for signs that it is rebooting.

 

 

Just another user with a set of boilerplate macros.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 4 of 7
Baker_Street
Aspirant

Re: R7000 unstable after update to V1.0.11.136_10.2.120

So far, so good.  It has been a whole day with no reset necessary.  Woo-Hoo!  I have my fingers crossed that it remains stable.

Message 5 of 7
FURRYe38
Guru

Re: R7000 unstable after update to V1.0.11.136_10.2.120

Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...
Enjoy. 📡

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 6 of 7
Baker_Street
Aspirant

Re: R7000 unstable after update to V1.0.11.136_10.2.120

Thanks!  That is a good reminder.  I have done that now.

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