NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R8000 X6 Nighthawk “Problem Detecting the Internet Connection” during setup loop
I recently replaced a Cox router with a Netgear router. I have installed and connected it with my modem and as I connect to the Ethernet and WiFi (does not give internet), the pop up for routerlogin.n...
What modem sits in front of this router?
It is hard to read your solid slab of text, so I can't tell if you have started everything in the right order.
Be sure to restart your network in this sequence:- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
When changing something on your network, it can also help to reset the modem and the router.
We reset the router, and only then it was able to work. I don’t know why the other times didn’t work, maybe something I did was wrong. I backtracked to the answers given by you guys and it worked. Thank you!