ReadyCLOUD icon invisible on Mac OS X menu bar

[sclubone]

The menu bar icon for ReadyCLOUD is invisible when running El Capitan, it makes no difference whether dark mode is on or off. When will Netgear fix this? Or is there a workaround? I am running v1.3 of the client.

[ElaineM · Accepted solution]

@sclubone This has been replicated by our engineers. At this time, we do not have any ETA as to when it will be fixed but rest assured that they have taken note of this.

Thank you very much for your feedback.

[ElaineM]

Hello @sclubone

Welcome to the community!

We cannot replicate the problem you're having. We are using OS 10.11.5.

What's the OS version your running?

[sclubone]

Hi, I am also running Mac OS X 10.11.15. You will be able to replicate this problem by turning on the 'automatically hide menu bar' mode under General in System Preferences, leading to the problem as shown:

[ElaineM · Accepted solution]

@sclubone This has been replicated by our engineers. At this time, we do not have any ETA as to when it will be fixed but rest assured that they have taken note of this.

Thank you very much for your feedback.

[sclubone]

---

@ElaineM wrote:

@sclubone This has been replicated by our engineers. At this time, we do not have any ETA as to when it will be fixed but rest assured that they have taken note of this.

Thank you very much for your feedback.

---

Hi, and thanks.