Router Dropping Internet Connection

[Philbomb]

My router drops it's signal multiple times daily.  I downloaded an update about two weeks ago.  Prior to the update. this was not happening.   What do I do to regain a consistant signal?

[Blanca_O · Accepted solution]

Hi Philbomb, 

Have you tried changing the channel on the router? 

You may want to try to play around with the channels to see which channel is best to use.

Here's a reference of how to change wireless channel: 

https://kb.netgear.com/23783/

Regards, 
Blanca 
Community Team
 

[JamesGL]

Hi Philbomb,

Does it happen on both wired and wireless devices?

Have you reset the router to factory default?

[Philbomb]

It happens on wireless connections. Yes, I reset the router to factory specs.

[Blanca_O · Accepted solution]

Hi Philbomb, 

Have you tried changing the channel on the router? 

You may want to try to play around with the channels to see which channel is best to use.

Here's a reference of how to change wireless channel: 

https://kb.netgear.com/23783/

Regards, 
Blanca 
Community Team
 

[Blanca_O]

Hi Philbomb, 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Regards, 
Blanca 
Community Team