NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Stupor08nova's avatar
Stupor08nova
Aspirant
Sep 15, 2022

SSID not detected and cant connect manualy

I have a 

Nighthawk X6S R8000P AC4000. 

Internet work when connected via LAN

Wifi 2.4ghz and 5ghz are enabled and are lit (LED's) on the router, however, I cannot see the SSID using PC or mobile (android and IOS) or laptop and cannot connect if I enter the SSID and password manually. 

 

I have reset the router many times and also tried updating to the latest firmware, but still not luck.

 

Any ideas would be greatly appreciated.

 

 

 

5 Replies

  • microchip8's avatar
    microchip8
    Master
    Sep 15, 2022
    Make sure to set SSID Broadcast to On. Otherwise your SSIDs will be hidden

    It should we somewhere in Advanced -> Wireless Settings
    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Sep 15, 2022
      microchip8 wrote:
      Make sure to set SSID Broadcast to On. Otherwise your SSIDs will be hidden

      It should we somewhere in Advanced -> Wireless Settings

      And check that the wifi switch isn't off. That may sound silly, but it has happened. (Cats and infants are the usual suspects.) And the physical switch can override the GUI settings.

       

       

      • Stupor08nova's avatar
        Stupor08nova
        Aspirant
        Sep 29, 2022

        Thanks for your response. Yes, both the SSID is set to broadcast and the Switch is on. This is also confirmed by the LED on the device being lit and showing 2.4ghz and 5ghz channels are working.

         

        There is also an error message when trying to change to any channel "This DFS channel is not allowed to use because the radar was detected before. You can change to another channel or wait"

         

        As this is the only thing I can see that is left to try and due to the error message, I think it must be the cause of the issue.