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Forum Discussion
murphygirl1541
Jan 11, 2020Tutor
changing router password
Please bear with me... I've never been here before and never tried to change the password to my router.
The only way I could get to the login window was to enter the IP address. After I enter the username ADMIN and password PASSWORD, I get this:
401 Unauthorized
Access to this resource is denied, your client has not supplied the correct authentication.
We can help you to recover the router’s admin password. Please complete the information below and click Continue.
I know the router password. What I need is to change it. Help! Please!
Thanks!!
When you sign into the router (how are you doing that? web browser? to 192.168.1.1?), you should get an opening screen with internet and wireless status. What do you see for "internet" status on the opening screen. Is the status "GOOD", or something else? Then under 'Wireless', do you see the SSID and password? Then go to your phone, 'forget' the old connection, and setup a new connection using the SSID and password seen.
12 Replies
- duckwareProdigy
lower case admin/password?
- Yes, all lowercase. When I try to access the router login page I’m told I’m not connected to the internet, which is crazy. I’m working from my laptop and I’m literally three feet from the router. I use the IP number to get access, enter admin and password, and I’m told I don’t have authorization to do anything. Ugh. It’s very frustrating.
- Question: if I hit the reset button on the router, will it knock everyone off? Will we have to re-enter the password to get back on? Because that’s what I’m aiming for. My neighbor is piggy backing off my WiFi and it’s slowing me way down. I want him off. He doesn’t know the password so he won’t be able to get back on.
- Re: changing router password
Question: if I hit the reset button on the router, will it knock everyone off? Will we have to re-enter the password to get back on? Because that’s what I’m aiming for. My neighbor is piggy backing off my WiFi and it’s slowing me way down. I want him off. He doesn’t know the password so he won’t be able to get back on.- duckwareProdigy
Pressing (and holding the button for about 10 seconds or so) the recessed button on the back of the router will 'factory reset' the router (as if you just took it out of the box). Wi-Fi settings, passwords, etc 'should' all reset to the values you see on a sticker on the router (somewhere). You will need to connect to the router (web browser; almost always http://192.168.1.1) and answer some basic questions to set the router back up.
Do you know if your ISP requires any special setup in the router to connect it to the ISP? If not, you should be good to go. But if so, have that information first.