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stumped2017's avatar
stumped2017
Aspirant
Mar 31, 2017
Solved

no ethernet cable conected

Hi

I have just purchased the above modem router and pluged in my phone cable and I'm get a message telling me that there is no ethernet cable conected.


  • stumped2017 wrote:

    I have just purchased the above modem router and pluged in my phone cable and I'm get a message telling me that there is no ethernet cable conected.


    Hi,

     

    The R8500 is a router, it can work with Ethernet based Cable Modems, with DSL modems in bridge mode, ... but it is not a xDSL router to work direct on a phone cable ... because of the lack of a built-in DSL modem.

     

    Tell us more about your Internet connection for further advise.

     

    Regards,

    -Kurt

2 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    stumped2017 wrote:

    I have just purchased the above modem router and pluged in my phone cable and I'm get a message telling me that there is no ethernet cable conected.


    Hi,

     

    The R8500 is a router, it can work with Ethernet based Cable Modems, with DSL modems in bridge mode, ... but it is not a xDSL router to work direct on a phone cable ... because of the lack of a built-in DSL modem.

     

    Tell us more about your Internet connection for further advise.

     

    Regards,

    -Kurt

    • stumped2017's avatar
      stumped2017
      Aspirant

      Hi Kurt

      Thank you for your help.

      I now need a realy good adsl modem to go with this router or try and return it and get a modem router that is better than the one optus supplies to its customer. I neeed better wiFi range than what I have at the moment.

      Regards

      Eric