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Forum Discussion
alekr386
Jun 25, 2021Tutor
r7450 not connecting to modem
i bought a nighthawk r7450 from walmart because my other wifi router from out internet service provider (spectrum) was fried by lightning this after noon ive done everything correct on setting it up b...
plemans
Jun 25, 2021Guru - Experienced User
If you plug your pc/laptop into the modem, does it work? Thats the more important question than if the ISP can see it.
alekr386
Jun 25, 2021Tutor
when i plugged my laptop into it i could only pull up the website to change the settings in the router
- plemansJun 25, 2021Guru - Experienced User
Not plugging into the router. Plug the laptop into the modem. We're trying to see if the modem works.
- alekr386Jun 25, 2021Tutorplugged laptop into modem and says no internet connection
- plemansJun 25, 2021Guru - Experienced User
did you power off the modem, give it a couple minutes and power it back on? (disconnect the laptop during this)
If you did and you still don't get a connection, seems to indicate a modem issue