readycloud sign in error

[VI86]

Hi,

I previously wrote about my ready cloud sign in problem, but I solved it updating the firmware.

Now after 4 months I have the same problem again. I cannot sign in (user id and password do not work) and the router is considered offline.

In particular, as happened in the first time, I can log in using readycloud web site but user id and password ar not recognized in the routerlogin.net.

I tried to reboot the router and even to remove the device from the ready cloud web site but nothing happen.

Can you help me?

Thanks in advance.

Vincenzo

[JamesGL · Accepted solution]

Hi VI86,

Change the password to a simple one like Password123 or other password with the same format.

[JamesGL]

Hi VI86,

Can you try to reset the router and reconfigure it manually.

What is the exact error message when trying to register the account via routerlogin.net?

[VI86]

Thanks,

I already tried but It did not work.

Readycloud's Username and password are not recognized while I can log in from the web site but the router is not recognized.

Regards

Vincenzo

[JamesGL · Accepted solution]

Hi VI86,

Change the password to a simple one like Password123 or other password with the same format.

[VI86]

Hi,

I tried to chenge password and at the beginning router worked.

I did not use ready cloud for 1 month and at the moment I see router "online" just from the Iphone App. I trieb by web site, pc app, but nothing, my router is "offline".

Can you give me additional help?

Thanks

Vincenzo

[storm1985]

On the router UI unregister then register again. Once done try to access readycloud not just on the browser but also on the desktop/phone ReadyCloud apps for isolation.