Latest Netgear update destroyed my MR 60 router and the app

As of two days ago, my wifi speeds dropped by half.  Also noticed that on the app, I could no longer see devices hooked up to my router or satellite on the network map, and if I tried to test my router speed on the app it would show all zeros, and say my internet speed was moderate.  Finally, on the router login page, it wouldn't let me run a speedtest, so had to go to a seperate page.  Called "customer service" and they manually walked me through the .122 update, and for some reason they weren't pushing this out automatically.  Now my router speed is back to normal, but my satellite is showing connected and good, but is not providing any wifi upstairs.  If I do a speed test with my laptop in the office with the satellite, I get the same speeds regardles if the satellite is plugged in or not.  Spoke with Level 1 tech and Level 2 tech support two days ago, and had to upload 15 screenshots and programs and debug logs, and being told they will get back to me in 2-3 days.  Called again today and the Level 1 guy couldn't tell me if my case has been elevated to level 3 yet, and neither could the supervisor.  I could request an update from level 2 and they would call me in 24-48 hours.  Heard back from level 2 finally on Sat and they forgot to elevate my case to level 3 so now that several more days I have to wait for a "solution." So, now I wait with a satellite that doesn't work, an app that works partially, and a house with half of my normal internet speeds.  Returning this system and buying from another company is looking better and better...