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Forum Discussion
Anonymous517
Jan 02, 2023Initiate
Remove Satellite (Old / Replaced)
Currently it is impossible to remove an old / replaced / disconnected satellite from the Nighthawk Network Map / Connected Devices page. Using the Nighthawk app with the MK83 system (1x MR80 router a...
FURRYe38
Jan 03, 2023Guru - Experienced User
If there is no remove button on the MRs web page, then try a full on factory reset and setup from scratch with the MR then this should remove the bad MS and just add the new MS.
Be sure to save off a back up configuration to file for safe keeping once completed. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Anonymous517
Jan 03, 2023Initiate
Instead of re-setting up my entire network from scratch it would be very easy for Netgear to just add the same feature they have for all of their devices (including Orbi).. makes zero sense that one product line / app would have the ability to just select and remove a disconnected satellite and another product which is very similar would not... It's a bug / missing feature. Why have it for some and not for others? And it doesn't make sense that a user would be required to set their network up from scratch if they want to remove an old / replaced device... Also I had a bad unit that got replaced (RMA) so I no longer have the device - it doesn't make sense that you would need the dead device in order to remove it.
- FURRYe38Jan 03, 2023Guru - Experienced User
Something that NG will have to look into and make the change.
You can post about this here top let them know about your grievance:
https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home
Good Luck.