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Forum Discussion

akwally's avatar
akwally
Aspirant
Jun 06, 2017

WN3000RP WiFi Range Extender - quit working

I purchased this extender 5 days ago at Home Depot.  After connecting the power and following the instructions to configure the device using a web browser it seemed to work for about thirty seconds. ...
Installation
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Jun 09, 2017

Hello akwally

 

Send me a private message with the mac address of the unit I will look into why you can not register it.

 

DarrenM

akwally's avatar
akwally
Aspirant
Jun 13, 2017

Darren,

 

Thanks much,  After much searching I found a phone number for Netgear.  I then spent nearly an hour with a "tech" walking through a bunch of things to try to get the device working.  In the end his advice was to take the extender back to the store.  They were happy to exchange it with a new one.  Once at home and following the same instructions I tried the with the first one, I had it up and working with a strong signal the the far reaches of the house.

 

Thanks anyway.

 

Kirk