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smokerise411's avatar
smokerise411
Aspirant
Feb 13, 2021

AC1750 R6400 Ruko streaming buffering constantly

I have a Ruko TV that I can not watch because it buffers constantly.  My provider says it my router. And of course Netgear wants my to pay for 6 months of support to help me fix it.  I am not a computer person so all this is greek to me.  Is there a simple answer? 

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What roku tv model is it? 

    How far from the router are you and whats in the all (wall/objects/what are they made of?)

    Are you trying to stream over 2.4ghz or 5ghz?

    • smokerise411's avatar
      smokerise411
      Aspirant

      Ruko model NS-24DR220NA18 - TV and netgear router are in the same room.  No walls.  Appprox. 12 ft apart 

      • plemans's avatar
        plemans
        Guru - Experienced User

        I couldn't find if that tv is single or dual band. 

        If its single band, try hardwiring in the tv. If its dual, make sure you're on the 5ghz. 

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    How fast is your Internet?

     

    I use Powerline Ethernet to connect devices that don't move around the place. Easier to set up and  more reliable than wifi. But that too is limited by the speed of the Internet connection.

     


    smokerise411 wrote:

    And of course Netgear wants my to pay for 6 months of support to help me fix it. 

     


    This place is free.