Orbi WiFi 7 RBE973
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Cannot get past “Change Password” - Just repeats itself

RobertRossman
Aspirant

Cannot get past “Change Password” - Just repeats itself

Cannot get past "CHANGE PASSWORD".

 

First connected lan port to router.  Got IP Address and connected via default login..  No matter what, kept asking me to change the password.  Could not get to any other menu option.

 

Connected AP to a computer using the default 192 login.  Once again, keeps asking for a password change.  Cannot to any other menu.

Model: WAC104|Dual Band 802.11ac 
Message 1 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Cannot get past “Change Password” - Just repeats itself

You may try to do a factory reset on the router.

 

https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router

 

DarrenM

Message 2 of 4
RobertRossman
Aspirant

Re: Cannot get past “Change Password” - Just repeats itself

Factory reset does fix the issue.  After logging in, there is a pop up display saying "Please change the password!" and takes me to the "Set Password" page.  After changing the password, it just goes in cycles.  Pop up window comes up saying "Please change the password!".  The new password never takes affect as the default password never changes.

Model: WAC104|Dual Band 802.11ac 
Message 3 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Cannot get past “Change Password” - Just repeats itself

You may want to try this to see if it will get around that pop up.

 

https://kb.netgear.com/978/Completely-avoiding-the-Smart-Wizard

 

DarrenM

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