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Solved
DNS_PROBE_FINISHED_NXDOMAIN Error
My router DNS is configured to Get Automatically from ISP. From past few weeks i get DNS_PROBE_FINISHED_NXDOMAIN while trying to browse new pages for first attempt , if i reload the page it opens.
If i assigned static DNS IP(8.8.8.8) to my system i don't see this issue. It occurs only when DNS is pointed to the router . Any suggestion how to fix this issue
Model: NighthawkNighthawk X6 R8000
Firmware Version
V1.0.4.74_10.1.80
If you want to put a bandaid on the problem, in Windows, click on the little wifi icon at bottom right, select Network & Internet settings, click on the adapter you are using (likely Wi-Fi), click on change adapter options, right click on Wi-Fi adapter and choose properties, double click Internet Protocol Version 4, change DNS to use the following DNS server and enter 1.1.1.1 and 1.0.0.1. This will fix the issue until NG releases an update. To reverse this change do the same, but select Obtain DNS server address automatically.
*Rolling back firmware is a security risk so please don't advise that and mark the thread solved. That is not an acceptable solution! This is not solved until NetGear releases a firmware upgraded that addresses the issue!
23 Replies
A recent firmware update has broken DNS in several Netgear routers.
Solved: Re: R8000 - Have to load every page 2x after insta... - NETGEAR Communities
Backtrack to the previous firmware and wait for Netgear to mend it.
I started to get the DNS_PROBE_FINISHED_NXDOMAIN error along with ERR_NAME_NOT_RESOLVED since a recent update as well. It is distressing and has been causing me anxiety. I purchased the unit in March 2021 and it has been fine until now. I have spent countless hours trying all of the fixes noted by others in the community and via online research to no avail prior to discovering that others in the community are having the same issue and have narrowed it down to a Netgear issue as well.
Netgear do you plan to issue an update with the fix in the next few weeks? If not I am done and will cancel my subscription and buy another brand. Please advise.....
Retired_Member wrote:
Netgear do you plan to issue an update with the fix in the next few weeks? If not I am done and will cancel my subscription and buy another brand. Please advise.....
I don't know what "subscription" you have, but when it comes to mending broken firmware, this doesn't run on any fixed timetable. It is also a drawn out process that goes through various stages. (As you have found, this doesn't always work as effectively as it should.) So, don't hold your breath for "the next few weeks".
In the meantime, your best strategy is probably to revert to earlier firmware and wait for the update.
You have not told us what firmware you have on your router. I assume that you have done the obvious thing and checked the support pages for the R8000P to see if there is anything new there:
Nighthawk X6S R8000P | AC4000 Tri Band WiFi Router | NETGEAR Support
including the recent "hotfix":
R8000P Firmware Version 1.4.1.82 - Hot Fix | Answer | NETGEAR Support
The support page is also the place to find older versions.
I have the same problem and can confirm that setting DNS manually on local computer resolves the issue. No matter what DNS I assign on my router, I get constant DNS_PROBE_FINISHED_NXDOMAIN errors if DNS is pointing to the router.
Nighthawk R7960P
Firmware Version
V1.4.2.84_1.3.42I too have been experiencing NX_Domain issues after a recent firmware update. I see this has happened before.
Intermittently I will get the error which will clear upon a reload. It is very furstrating, annoying and you begin to lose confidence in Netgear.It is occuring on all devices connected to my R7900P router.
I'm also seeing this issue.
Firmware V1.0.4.76_10.1.82
What router model do you have?
StealthOne wrote:
I'm also seeing this issue.
Firmware V1.0.4.76_10.1.82
Nighthawk X6 R8000
I've downgraded to V1.0.4.68_10.1.75. So far I haven't seen any DNS issues.
STILL seeing this problem. JFC, NG... fix it.
Changing adapter DNS to 1.1.1.1 and 1.0.0.1 like Gipper4u suggested is working.
Model: R8000P
FW: V1.4.3.88_1.3.50
