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FergyFerg's avatar
FergyFerg
Follower
May 30, 2022

Ethernet Ports not working

I have a nighthaw 4xs ac3200. My ethernet ports are not working. How can I troubleshoot to see if the ports are faulty? When I plug in any devices no lights come on

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Have you powered pulled the power adapter for 1 minute, press the power button to turn it off, then plug back in the power adapter, then powered ON the router with all wired devices disconnected from the LAN ports?

    Swap LAN cables.

     

    Try a factory reset and setup from scratch?  Press the reset button for 10 seconds then release. 

     

    What Firmware version is currently loaded?

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?