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namlah1936's avatar
namlah1936
Aspirant
Nov 19, 2020

HOW TO DISABLE THE 5 G BUT KEEPING THE 2.4G ACTIVE ONLY ON A AC 1750 SMART WIFI ROUTER

HOW CAN I DISABLE THE 5G ON A AC1750 SMART WIFI ROUTER AND KEEP THE 2.4G ACTIVE

6 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Nov 19, 2020

    A couple things. 

    1. Caps lock. It helps for reading these. 

    2. What router do you have? AC1750 is a speed, not a model.

    3. why do you want to disabled 5ghz? Its much faster than 2.4ghz. Maybe explaining why you're wanting to do something will help figure out the issue. 

     

    here's a general guide: 

    https://kb.netgear.com/24101/How-do-I-enable-or-disable-the-wireless-radios-on-my-Nighthawk-router

     

    or go to netgear.com/support/    type in the model number. It'll take you to the manual to go over your specific manual. 

    • namlah1936's avatar
      namlah1936
      Aspirant
      Nov 20, 2020

      I have a sensi wifi thermostat that requires 2.4v for it to work properly

      • plemans's avatar
        plemans
        Guru - Experienced User
        Nov 20, 2020

        You don't have to shut off 5ghz for it work. You simply have to have make sure the phone is connected to the 2.4ghz during setup of the thermostat. 

        You shouldn't need to but its lazy coding on the developers side that cause you to need to do so.