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Net gear Genie ‘next’ button won’t let me proceed

LanJevinson
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Net gear Genie ‘next’ button won’t let me proceed

This is a silly question:
I’m installing my extender and have reached the part where I am supposed to chose my wifi to connect to.
Even though I select the appropriate one, I cannot proceed with the process because the ‘next’ button is grayed out. What am I doing wrong?
Model: EX6920|AC1200-WiFi Range Extenders
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Re: Net gear Genie ‘next’ button won’t let me proceed


@LanJevinson wrote:

I’m installing my extender and have reached the part where I am supposed to chose my wifi to connect to.


How are you going about this?

 

You refer to the genie. This could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?

 

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

Begin with the Quick Start/Installation Guide.

You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's impenetrable community structure.)

You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:

WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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