Netgear Modem and Nighthawk no internet connection

Question

Slow internet on wifi yesterday.. freezes etc. and now nothing. The modem works - I'm hard wired to write this. The Nighthawk has amber light on the interent connection. I've done everything I can find. Reboots, resets, changing cables... can't login to the router because it's not on the internet.. Nighthawk app on the iphone finds the router - tells me it's not connected to the internet! I know that.

I think it's dead. I'm very annoyed... Didn't buy it that long ago.

plemans · Answer

1. what modem do you have?&nbsp;2. what firmware is on the router?&nbsp;3. did something happen to cause it? (storm, power surge, etc)4. what are the rest of the led's on the router doing? (color, blinking, solid, etc)

riaamp · Answer

1. I have a netgear Voice Cable modem CM1150V.

2. Don't know - can't get connected to the router

3. Possibly - but not apparently. We've had a number of power outages due to storms. As I said initially, we had slow internet, and freezes (I was on Zoom) and then it stopped working entirely.

4. LEDs All white: Power, 2.4 5.O #2 port (i have a plug in it) and the wifi on and WPS button, only the internet LED is blinking amber. The others are off.

Thanks for helping. I do think we have a sick router.

antinode · Answer

&gt; Model: R6700|Nighthawk AC1750 Smart WiFi Router&nbsp;&nbsp;&nbsp; R6700[v1], R6700v2, or R6700v3?&nbsp; Look for "Model" on the productlabel.&nbsp;&gt; [...] The Nighthawk has amber light on the interent connection. [...]&nbsp;&nbsp;&nbsp; Visit http://netgear.com/support , put in your model number, and lookfor Documentation.&nbsp; Get the User Manual (at least).&nbsp; Read.&nbsp; Beyond thebasic set-up instructions, look for the LED descriptions and"Troubleshoot".&nbsp; Further reading might not hurt, either.&nbsp;&gt; [...] can't login to the router [...]&nbsp;&nbsp;&nbsp; "can't" is not a useful problem description.&nbsp; It does not say whatyou did. It does not say what happened when you did it.&nbsp; As usual,showing actual actions (commands) with their actual results (errormessages, LED indicators, ...) can be more helpful than vaguedescriptions or interpretations.&gt; [...] because it's not on the internet.. [...]&nbsp;&nbsp;&nbsp; Your router has its own little management web site, built in.&nbsp; Youdon't need an Internet connection to talk to your own router.&nbsp; Thinkabout it.&nbsp; If an Internet connection were needed to allow you toconfigure a router to get an Internet connection, then very few peoplewould have an Internet connection.

riaamp · Answer

I have read, and read and read. I have both manuals downloaded. It does seem that the issue is that the modem is not connecting to the router. We've tried a brand new router and had the same issue. The amber light continues to blink whether on the old or the new router.&nbsp;

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Netgear Modem and Nighthawk no internet connection

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