we have had this router for 3 years and never downloaded the NIghthawk app. Trying to do that now and it's asking for an Admin Username and Password. Since we never created this before (or at least I don't think we did), I'm having trouble getting through this step on the app. Any help or guidance on how to recover this?
I have gone to routerlogin.net and tried the generic "admin" and "password" and neither work right now.
Thanks!
Model: R7900P|Nighthawk X6S AC3000 Tri Band WiFi Router
Good point! We tried my husband’s android and my iPhone and get stuck on this local login screen. Cannot get to a password reset and the default isn’t working. Any ideas?? Image attached
That screen is the way into the router. But before you can use it you need to be connected to the wifi from the router. That has its own SSID and password.
If the default router password (password) does not work in the app, try it in the browser's graphical user interface (GUI).
If that doesn't work, and you haven't changed the password, that points to something else on the network.
What modem, if there is one, sitting between the router and the Internet?
You need to get into the app with local access before you can enable Anywhere Access.
Ok good to know! thank you so much. I did try on the browser and that does not work either. We have an Arris Modem that is used with the router and Xfinity is our internet provider. Getting into the app with local access - how do I do that? Sorry for the questions, this is so confusing! Appreciate your help!
